FAQ
FAQ
What to do immediately after the accident?
If the accident is minor and no damage is sustained, must I still need to file an accident report?
If the car is insured under TP or TPFT cover, is the policyholder required to file an accident report since he/she is not able to claim own damage?
How do I submit scene photographs taken with handphone?
What is the penalty for late or non-reporting of accident?
If I have reason for the late reporting, can I appeal?
If I bought NCD protection, will I still lose 10% of my NCD for non-reporting?
In the event of any accident, who should I claim from?
Who decide if I am responsible for the accident and what is the basis?
What are the benefits if I claim under own damage?
What are the benefits if I claim third party directly?
Can I insist that the workshop do a third party claim for me?
If I disagree with your workshop’s decision, can I go to my own workshop?
Can I use a lawyer to handle my third party claim?
Can I insist that the workshop do a third party claim for me?
Coverage for each type of cover?
